The Entrepreneuring AI by Alfredo Zorrilla

The Entrepreneuring AI by Alfredo Zorrilla

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May 2024

The Voice of the Customer
Why do you need a Voice of the Customer strategy, and how to deploy one in your business.
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Alfredo Zorrilla, MBA
Requirements for High Risk AI Systems in the EU
If your AI system falls into the High Risk category, what are the requirements it must comply to operate in the European Union?
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Alfredo Zorrilla, MBA
8
Why Customer Experience projects fail
Learn how to avoid wasting money in the wrong approach to achieving a company-wide Customer Experience Culture
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Alfredo Zorrilla, MBA
Sony's Helldivers 2 dives into Customer Experience Hell
What can we learn about (bad) Customer Experience Strategy and Management from the latest Sony's fiasco?
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Alfredo Zorrilla, MBA
High Risk AI Systems in the EU AI Act
How do the European Union AI Act classifies an AI System as High Risk, and subject to its regulation and oversight?
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Alfredo Zorrilla, MBA
Waiter, there's an AI in my soup!
Right when we were trying to get rid of Facebook and Google's cookies and trackers, now AI systems will start reading our emotions to sell us stuff
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Alfredo Zorrilla, MBA
2

April 2024

November 2023

October 2023

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